One of the most common management challenges involves how to effectively manage all kinds of different people, not just people who look and think as we do. Which is why I was interested to see new research (from Robert Half ) on generational differences in the workplace. Anything that encourages managers to think analytically and creatively about how to better understand their employees is constructive reading, far as I'm concerned. The research, which involved phone interviews with CFOs, examined workplace differences among different generations, with respect to key business attributes. CFOs were asked: "In which one of the following areas do you see the greatest differences among your company's employees who are from different generations?" The responses: 30% said "communication skills," 26% said "adapting to change," 23% responded with "technical skills," 14% responded with "cross-departmental collaboration," wh...